Find out what to do if you see a "Cannot connect" message, if an app won't load anything or if content stops downloading.
Try following these steps if you can't connect to any of these apps or services:
Use any web browser to connect to any website. If nothing is loading, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can't connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can't connect to the internet, get help with Wi-Fi on your iPhone or iPad, Apple Watch, Apple TV or Mac.
If you use mobile service to connect to the internet on your iPhone or iPad, make sure you have mobile data turned on for the app that you're using. To do this, open the Settings app, tap Mobile Data, then turn on Mobile Data.
Make sure the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
On your iPhone or iPad: open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.
On your Apple TV: go to Settings > General > Date and Time.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Published Date:
Learn what to do if you see a "Cannot connect" message, if an app won't load anything, or if content stops downloading.
Try these steps if you can't connect to any of these apps or services:
Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPad, Apple Watch, Apple TV, or Mac.
If you use cellular service to connect to the internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.
Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.
Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Published Date:
For over a decade, the App Store has proved to be a safe and trusted place to discover and download apps. But the App Store is more than just a storefront — it’s an innovative destination focused on bringing you amazing experiences. And a big part of those experiences is ensuring that the apps we offer are held to the highest standards for privacy, security, and content. Because we offer nearly two million apps — and we want you to feel good about using every single one of them.
Stories and collections that inform, help, and inspire. Updated daily.
Original stories by our editorial team bring you everything from exclusive world premieres to behind-the-scenes interviews. Tap the Today tab and read about influential developers and game creators, learn a few tips and tricks, or see how apps are changing how people work, play, and live.
Visit the Today tab
Curated by experts.
Handpicked for you.
With thousands of apps added to the App Store every week, there’s always something new to check out. To help you discover the apps, stories, and games you’re sure to love, our team of full-time editors offers personalized suggestions based on your preferences and previous purchases.
New
Explore in-app events like movie premieres, gaming competitions, and livestreams.
Discover events on the Today, Games, and Apps tabs on the App Store. Or find them via search and on app product pages.
Discover amazing apps with a rich search experience.
Our comprehensive search feature offers suggestions and helpful hints, and provides results with in‑line video previews, editorial stories, tips and tricks, and lists.
Get the details on every app.
App product pages give you the information you need when deciding what to download. From more videos to rankings and reviews, there are loads of ways to help you pick the app that’s right for you.
Security for every app.
At every level.
We ensure that apps come from known sources, are free of known malware, and haven’t been tampered with at the time of installation or launch.
You choose what data to share. And with whom.
Each app is required to ask for your permission so you can choose what data to share. The first time a third‑party app wants to access your information — like your location, contacts, calendars, or photos — you receive an alert. Even if you grant access once, you can revoke it later. We also ensure that apps are denied access to certain sensitive data on your device, are unable to modify your device or OS, and are prohibited from obtaining complete access to your data.
Apps can’t pull your data from other apps.
System-level protections prevent an app from accessing data from other apps without your explicit permission.
Apps must adhere to our guidelines.
When you download an app, it should work as promised. Which is why human App Reviewers ensure that the apps on the App Store adhere to our strict app review standards. Our App Store Review Guidelines require apps to be safe, provide a good user experience, comply with our privacy rules, secure devices from malware and threats, and use approved business models.
Learn more about the App Store Review Guidelines
You should never have to worry about inappropriate content.
We strongly support all points of view being represented on the App Store. But we also take steps to make sure apps are respectful to users with differing opinions, and we reject apps with any content or behavior that we believe is over the line — especially when it puts children at risk. Every app has an assigned age rating, so parents can determine what is appropriate for their children.
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Apps must follow an approved business model and clearly show you the price, tell you what you get with your purchase, and explain subscription-renewal terms up front. Apple sends a receipt each time you use our in‑app purchase feature, and you can also view those purchases and subscriptions in your account. So you won’t get bills out of the blue.
Apps help unlock the full potential
of your Apple devices.
Apple products use industry-leading technology to bring apps to life — so you can experience more of the amazing things your devices are capable of. Thanks to hardware and software designed to work together, you get more out of your apps — from things you take for granted, like supersmooth scrolling, to seeing how a new sofa might look in your living room before you buy it.
We help app developers take advantage
of our latest hardware technologies.
We give developers the tools and support to build cutting‑edge technologies into their apps right away — which means they’re yours to enjoy right away. Like when an app uses Face ID or Touch ID for secure access — while keeping the underlying authentication data from your face or fingerprint private. Or when a game controller syncs up easily with a new game on your iPhone. And with our innovations in augmented reality and machine learning, you’ll be seeing even more amazing features in the years to come.
Make any app yours. Instantly.
Our world‑class distribution platforms reach over 1.5 billion devices worldwide, allowing users to buy and download apps without lags or drags. When you download a universal app on one device, it automatically appears on your other devices. And if you upgrade to a new device, your apps go with you — no need to redownload as long as your apps stay up to date.
Purchase safely and securely.
App Store purchases are safe and simple, so you can start playing, gaming, reading — or just doing — right away. Create a secure account with your preferred payment method on file and it’s easily accessible across your devices and the web. Your account is protected by two‑factor authentication, ensuring that the only person who can access your account is you — even if someone else knows your password. And more than 250,000 apps tap into the advanced technologies of Touch ID and Face ID built right into your devices, giving you an additional layer of security.
Problem with an app? Easily report it from the App Store.
In the unlikely event that you have a problem, you can report it directly from the app product page on the App Store.
Need a refund? AppleCare has your back.
Visit Apple Support online or use the Apple Support app to request a refund for App Store purchases.
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Apple News delivers Top Stories throughout the day. Editors spotlight well-sourced, fact-based stories to provide you reliable news from a wide range of publishers. The more you read, the better Apple News gets, with suggestions for relevant stories that you can easily find throughout the app.
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Tune in to hear host Shumita Basu discuss the day’s top stories and how the world’s best journalists are covering them on Apple News Today, a free podcast available weekday mornings, and join Shumita on weekends for interviews with journalists and experts on stories that impact our lives on Apple News In Conversation. Apple News+ subscribers can also listen to audio stories, narrated versions of some of the best journalism from Apple News+.
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4.6 out of 5
917.5K Ratings
I love the presentation of timely articles that reflect my priorities for news consumption. I appreciate the suggested additional articles presented at the bottom of each story I read, which often leads to greater understanding of a particular topic or issue, or leads me to new relevant information. For example, if I am reading about the highest rated movies on Netflix, I often am presented articles about the best movies on Disney+, etc. Or if I am reading a story about, say the FBI raid in Mar-a-lago, I will be presented with op/ed pieces, as well as articles relevant to the topic, such as threats to the FBI in the aftermath. I love the magazine selection that is available, such as Newsweek and Time which expands the range and depth of suggested articles. Many articles have embedded. Hyperlinks to past referenced material, too! My only big complaint is that I often like to read at bedtime, in the dark, with the brightness turned very low. The color of the hyperlinks is either dark red or blue, which is often impossible to read when the surrounding text is white in a black background. I sometimes have to turn up the brightness to read them, which I hate doing. Sadly, the colors or style (such as underlined or bold text) is not user-selectable. I would love to see that changed.
This is an informative app n newspaper, only thing I wish they would show more positive news. When every news circuit runs the exact same things, it can be negative overflow. But, in terms of having factual data of all the craziness in the world today it’s key. Especially since it’s time to be active voters and stop our country from going bk to the dark ages. I usually don’t comment on politics, but in light of all the evil going on now. All I can say is if you stand for a gov’t that’s constantly taking things away, or are ruling through unhanded n unfair practices, then you stand for nothing. When has moving backwards ever won any races? What mks OUR US great, Is that despite the inequality, evils, mismanagement of pwr; we at the moment are founded on believing in striving 4 rights. N that should be EVERYONE’s rights 4 life, liberty n justice. Have your opinion or view, but when you seek 2 control, abuse n divide then your opinion changes 2 an unGodly action. No matter where you’re from, race, color or creed at the base of everything we’re humans. We all want the same basic thing: a home, food, clothing, good surroundings n education 4 our children, good health n transportation. There is 2 much wealth in this world that everyone can’t have a piece of the American dream. So, vote n pray, pray, pray because if we ever needed Jesus it’s now.
IAs if the war with Russia and the Ukraine was not enough, this Has to happen. The images speak for themselves the devastating loss of human life children’s lives, so ruined parents mourning their children The. Humanity. As we sit and watch our TV in horror at the unbearable scenes. One picture of a dove flying across a destroyed town after bombs hit the city. The dove being a symbol of peace. Stop all of this now let it end today please Lord God please let’s stop today, but I know it won’t. It’s going to go on for a long time and everyone around the world will be affected by the horrendous war There should’ve been a better way. The pictures
of human beings realizing that their lives, the way they were living day by day was over.
They must run and look for a shelter from the war to try to save themselves an almost impossible task. But they will try to stay alive. With the thought behind their head that they might die that day that minute. The God we prayed to yesterday and we will continue to pray today. Please intervene and end this war quickly
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
The following data may be collected and linked to your identity:
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Some in‑app purchases, including subscriptions, may be shareable with your family group when Family Sharing is enabled.
You can require a password for every purchase or require a password every 15 minutes.
You can choose how often you want to enter your password when you buy items (including in-app purchases) from the App Store and iTunes Store:
If you don't want to enter a password when you download free items, follow the steps below and turn off password protection for free items.
If you don't see Password Settings, you have turned on Face ID or Touch ID for App Store and iTunes Purchases. To change this, go back to Settings, tap "Face ID & Passcode" or "Touch ID & Passcode", then turn off Face ID or Touch ID next to iTunes & App Store.
If you're using an older version of macOS, open iTunes, choose iTunes > Preferences, then click the Store tab.
To change your password settings, sign out, then follow the steps above to sign in again.
You can't completely turn off password protection for paid items on your iPhone, iPad, or computer. On Apple TV, you can turn off password protection for both free and paid items.
If you enabled Touch ID or Face ID for App Store and iTunes Store purchases, you'll be asked to use Touch ID or Face ID for every download, even if the item is free.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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