Отель В Сочи С Казино

сертифицированный отель ALLSAFE

Номер

НОМЕР SUPERIOR, 1 большая двуспальная кровать, вид на город, спа-ванна

Номер

НОМЕР SUPERIOR, 2 односпальные кровати, вид на город, спа-ванна

Номер

Номер Deluxe King, вид на парк, 1 большая двуспальная кровать, одноместная спа-ванна

Номер

НОМЕР DELUXE с 1 большой двуспальной кроватью, спа-ванной и видом на бассейн

Номер

Номер Deluxe King, вид на водоем, 1 большая двуспальная кровать, одноместная спа-ванна

Номер

Номер Premium Deluxe Twin, вид на водоем, 2 односпальные кровати, спа-ванна на одного

Номер

Номер Premium Deluxe King, вид на водоем, блш. двусп. кровать, ванна для гостей с огр. подв.

Люкс

Люкс Junior King, виды на город, 1 большая двуспальная кровать, двухместная спа-ванна

Люкс

Люкс Junior Twin, вид на город, 2 двуспальные кровати, спа-ванна для двоих

Люкс

Люкс Premium Junior King, вид на водоем, 1 большая двуспальная кровать, двухместная спа-ванна

Люкс

ЛЮКС PULLMAN с 1 большой двуспальной кроватью и двойной ванной

Люкс

ЛЮКС PRESIDENTIAL с 1 большой двуспальной кроватью и двойной спа-ванной

• Постель 1 x Большие двуспальные кровати
• Виды: Вид на океан/море
• Плюсы размещения: Балкон
• Номер для людей с ограниченными возможностями

REEF FLEET TERMINAL

Паромы

Доступ: m / mi

Регистрация заезда с - Регистрация выезда до

При отеле

• Бассейн
• Парковка
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Фитнес-центр
• Wi-Fi
• Кондиционер
• Завтрак
• Бар
• Помещения для деловых встреч
• Обслуживание в номере

фитнес-центр

В просторном зале с естественным освещением можно позаниматься растяжкой или йогой, устроить пробежку на беговой дорожке, размяться на гребном тренажере и выполнить упражнения на фитнес-тренажерах.

Свадьбы

Недоговорная фотография

Отель Pullman Риф Казино - это идеальное место для проведения незабываемой свадьбы в Кэрнсе. Гостям предоставляются услуги организатора свадеб, а также широкий выбор свадебных предложений, вариантов размещения, проведения досуга и залов для мероприятий.

Примечание: Tripadvisor /5

LauralioceРеальные отзывы TripAdvisor

Great stay with a great location. Restaurants and excursions to Great Barrier Reef within walking distance. Professional staff, easy check-in/check-out with good breakfast. We could not ask for more.

Dear Lauralioce, Thank you for your lovely review of your recent stay here with us. We are very happy that you enjoyed so many aspects of your time here with us. We look forward to having the opportunity to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Примечание: Tripadvisor /5

Sammy_H Couples - Реальные отзывы TripAdvisor

Lovely stay! The room was beautiful, most staff were helpful & accommodating & the location is ideal. The only thing that let us down was the air conditioner was set at FAR too warm and we struggled to sleep at night. Unfortunately you are unable to change the temperature yourself!

Dear Sammy_H Thank you for your lovely review of your recent stay here with us. We are delighted that you enjoyed so many aspects of your time here with us, and we noted your concerns over the air conditioning. We will definitely share your feedback with the Engineering team as you should have been able to change the temperature. We look forward to having the opportunity to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Примечание: Tripadvisor /5

RozРеальные отзывы TripAdvisor

Had a fantastic room that was spotless and comfortable. This hotel is in a great location for visiting the lagoon and esplanade and we had a nice view of the river and mountains from our balcony. I would definitely recommend this hotel and would stay here again,

Dear Roz , Thank you for your lovely review of your recent stay here with us. We are delighted that you enjoyed so many aspects of your time here with us. We look forward to having the opportunity to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Примечание: Tripadvisor /5

pateldr Деловые путешественники - Реальные отзывы TripAdvisor

The hotel does not believe in customer service at all. Duty manager Megan is completely rude, unprofessional and atrocious. We were supposed to change rooms within the hotel 2 days later. But she asked us to change the rooms at a few minutes notice earlier than we were supposed to because they weee “overbooked “. They could have easily informed us the night before. We asked for a call back from the manager. No response. We wrote an email which was basically responded by a generic message putting the blame on us. We are an international group of doctors and business people from USA, UK and India. We travelled all over Australia in this trip and stayed at many excellent hotels with a wonderful experience except at Pullman Reef Casino in Cairns. Stay here only at your risk if you have no other choice. I would have given negative 10 stars for customer service due to conduct of Megan Webster if I had an option.

Dear Dr Patel, Once again I am sorry that we did not meet your expectations. Just to clarify the events that took place. Your group arrived at pm and had booked rooms with King beds with full knowledge that you were a group of men travelling together 2 to a room. As your guests stated to Laura our Duty Manager when they arrived, the King Bed rooms were unacceptable to them as they were 2 men travelling together. Laura did her best to accommodate your guests demands as it was late at night and she upgraded two rooms to Junior Twin Suites. After having spoken to Laura she was confident that she had clearly advised that these rooms would have to move on Friday as the 2 Junior Twin Suites had been booked and paid for arrival on Friday. It seems this is where the initial misunderstanding with your guests has come from and I sincerely apologise if this was not communicated well enough. Megan our Rooms Division Manager was working from the same understanding that your guests were aware of the room move. You will appreciate the sense of urgency if your guests are going out on a tour for the day (arriving back at pm) and we have people arriving for a 2 pm check in, that have booked and paid for these Suites. After your initial email I spoke with Jaymin the organiser of your group on the phone and via email no less that 4 times. During these conversations I offered to personally meet and discuss your stay with any one in the party, this offer was not taken up and Jaymin and I worked together to find a solution for your party and moved other guests so that we could get your party into rooms that had twin beds. I reiterate not the room types that you booked prior to arriving knowing full well that they were not suitable for your party. As you are aware I have spoken to Megan and the team present many times during the course of your stay and reviewed the security footage of the discussions had with you and your guests. I can with % confidence say that it was not our teams intention to be rude or offend any of your guests. We apologise sincerely if it has been taken this way and are very sorry that this has detracted from your guests enjoyment of Cairns and the Pullman Reef Hotel Casino. Furthermore we extended complimentary breakfast to your group for the stay and confirmed a 1pm late check out for your guests on the day of check out which you chose to leave at 2pm, which is check in time for guests who have booked and paid for the room types they wished to stay in. Again our team has moved other guests to accommodate your parties demands. Dr Patel, we are sorry you did not feel that we did our best to look after your guests and wish your party safe travels for the rest of the trip. Kind regards Wayne

Примечание: Tripadvisor /5

limeclawРеальные отзывы TripAdvisor

Located in a great location. Walking distance to the waterfront, city centre and esplanade. The casino, bars and restaurant right in the hotel, so you don’t need to go far for a drink, meal or entertainment. The rooms are large and spacious, very clean and well appointed with everything that you would need for a five star stay. The air conditioner worked really well, the bed was very comfortable with quality linens. Nice large flat screen tv with loads of channels to watch including pay on demand viewing. Nespresso machine was appreciated, where you could enjoy a coffee whilst soaking up the view on your balcony. The bathroom was large and clean with a jacuzzi, separate shower with two choices of shower heads and quality toiletries and nice big clean fluffy towels. I liked that the toilet was separate from the bathroom. The hotel pool was nice and big, the hot tub didn’t work during our visit. Well equipped gym and sauna. The staff at the hotel were lovely, nothing was too much trouble for them, they were very helpful and accommodating. We really enjoyed our stay and would not hesitate to stay here again in the future.

Dear limeclaw, Thank you so much for your wonderful review. It's lovely to hear that you had such a fantastic time here with us and that so many aspects of your stay were highlighted. We really do appreciate your comments and recommendations. Again thank you for your time, and we look forward to having the pleasure of welcoming you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

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