elite world business hotel istanbul reviews / Elite World Grand Sapanca Hotel Reviews | Expedia

Elite World Business Hotel Istanbul Reviews

elite world business hotel istanbul reviews

km from Istanbul Airport
km from Sirkeci Train Station
Book "Ecole St. Pierre Hotel" Now
Georges Hotel Galata Hotel Exterior
Müeyyedzade, Serdar-ı Ekrem Cd. No: 24, , Beyoglu, Türkiye
km from Istanbul Airport
km from Sirkeci Train Station
Reviews From Real Travelers
My choices were between St Regis, Ritz or this property. In the end, the JW won due to the location. The property is beautiful but the bathrooms are small for the proportion of the room. Soundproofing is good, I am a light sleeper and I never wore my earplugs, thats a huge deal. A bit difficult to get a taxi from the hotel, you have to walk to the main street but in exchange you get so many local shops and pedestrian lined streets. What really won me over this property is the service I received from Huseyin Akartuna, its was excellent and consistent from the months leading to my arrival via emails to the day we arrived. All the details I provided were taken care of. This is what you expect from a luxury hotel, professional but personal customer service. I am also a healthy eater and I usually dont find a lot of healthy options when it comes to hotel breakfast but this one gets a 2 thumbs up for breakfast that meets the finicky healthy eater. Huge shout out to Gulhan who really made sure my special dietary requests are accommodated during breakfast. I would definitely stay in this property again and I highly recommend.
🚗 Traffic: The road is being built at the door, it's all dirt 🧹Sanitation: Very good, but unfortunately there is no bathtub for the price of more than 🍃Environment: The room is small 🔔Service: The attitude is very good, especially the service staff at breakfast, which is satisfactory Overall: slightly expensive, small, not bad
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Soho House Istanbul Hotel Exterior
Evliya Çelebi, Meşrutiyet Cd. No: 56, , Beyoglu, Türkiye
Elite World Business Hotel konaklamanızda İstanbul bölgesinde, Kuyumcukent ile 6,7 km (4,2 mi) ve Atatürk Olimpiyat Stadı ile 13 km (8,1 mi) mesafede olacaksınız. Misafirler için ofis, lobide ücretsiz gazete servisi ve kuru temizleme/çamaşır yıkama servisi mevcuttur. İstanbul bölgesinde bir etkinlik planlıyorsanız, bu otelde ayak kare alanda etkinlik mekânları vardır. Ücretsiz vale otopark vardır.

Gerçekten de en ucuzu mu?

Elite World Istanbul Florya Hotel odalarında en iyi fırsatları karşılaştırabilmen için büyük rezervasyon sitelerini ve otelleri arıyoruz.

Deluxe Odalar - POOL manzaralı

1 queen/çift ​​kişilik

1 queen/çift ​​kişilik

funduszeue.info

₺ /gecelik

₺  funduszeue.info

Fırsatı Görüntüle

Standart Odalar - Park manzaralı
funduszeue.info

₺ /gecelik

₺  funduszeue.info

Fırsatı Görüntüle

Premier Odalar - Nehir manzaralı
funduszeue.info

₺ /gecelik

₺  funduszeue.info

Fırsatı Görüntüle

Klasik Odalar - Bahçe manzaralı
Prestigia

₺ /gecelik

₺  toplamPrestigia

Fırsatı Görüntüle

Çift Kişilik Odalar - Şehir silüeti manzarası

1 queen/çift ​​kişilik

1 queen/çift ​​kişilik

roomsXXL

₺ /gecelik

₺  toplamroomsXXL

Fırsatı Görüntüle

King Odalar - Panoramik manzara

1 king/çift ​​kişilik

1 king/çift ​​kişilik

momondo

₺ /gecelik

₺  toplammomondo

Fırsatı Görüntüle

Queen Odalar - Liman manzarası

1 queen/çift ​​kişilik

1 queen/çift ​​kişilik

funduszeue.info

₺ /gecelik

₺  funduszeue.info

Fırsatı Görüntüle

Diğer Odalar - Bahçe manzaralı
Priceline

₺ /gecelik

₺  toplamPriceline

Fırsatı Görüntüle


momondo tarafından düzenlenen İstanbul, Türkiye cazibe merkezleri

Elite World Istanbul Florya Hotel konum: Gültepe Mah Sehit Zafer Kiziltas Sk No 1, Istanbul

Gezip Görme

İstanbul Akvaryum2,9 km

CNR Expo Fuar Merkezi2,9 km

Fatih Camii13,7 km

Laleli Camii14,1 km

Restoranlar ve Kafeler

Oleo Pazzo - Courtyard Istanbul West4,6 km

Daphne Restaurant & Grill - Renaissance Polat Istanbul Hotel5,2 km

Marmara Sea Food Restaurant - Renaissance Polat Istanbul Hotel5,2 km

Akira Back5,7 km


8,6

Çok iyiDoğrulanmış yoruma göre

8,5Aileler

8,7Çiftler

8,8Yalnız

8,3Arkadaşlar



Şehir merkezine uzaklık

16,0 km

En Yakın Havalimanı

İstanbul

Havalimanına uzaklık

32,2 km

Check in/Check out

Check-in işlemi sonrası, check-out işlemi öncesi herhangi bir saatte yapılabilir

İptal/ön ödeme

İptal/ön ödeme politikaları oda türüne ve tedarikçiye göre değişmektedir.


  • 5 yıldızlı İstanbul otelleri genellikle gecelik ₺ 'dir fakat Elite World Istanbul Florya Hotel konaklama birimlerinin fiyatı genellikle gecelik ₺ 'ye sunulmaktadır ve rakipleri ile yakın puanlara sahiptir.

  • İstanbul ile Elite World Istanbul Florya Hotel arası mesafe 32,2 km'dir ve sürüş, trafiğe bağlı olarak yaklaşık 59min sürmektedir. Daha yoğun nüfuslu bölgelerde konumlanan oteller için trafik süresi de eklenebilir.

  • Elite World Istanbul Florya Hotel bünyesinde otel misafirlerinin kullanabileceği bir otopark mevcuttur. İstanbul noktasından otele ulaşmak ve konaklaman boyunca İstanbul civarında gezinmek için en iyi seçenek araç kiralamak olacaktır. Elite World Istanbul Florya Hotel içinde kiralık araçların günlük fiyatı ortalama ₺ 'dir. Yaygın diğer bir seçenek için havalimanından Elite World Istanbul Florya Hotel bölgesine bir taksi tutmak veya bir otomobili paylaşmaktır. İstanbul, otele en yakın havalimanıdır.

  • Elite World Istanbul Florya Hotel bünyesinde tesis misafirlerinin ve dışarıdan gelen misafirlerin kullanabileceği bir restoran bulunmaktadır. Mutfak saatlerini öğrenmek için +90 funduszeue.info numaradan Elite World Istanbul Florya Hotel ile iletişime geç veya resepsiyona danış. Elite World Istanbul Florya Hotel tesisinde konaklıyorsan otelin oda servisi menüsünden dilediğin yemeği sipariş edebilirsin.

  • Evet. İstanbul seyahatine çıkan çoğu momondo kullanıcısı özellikle havuzu olan otelleri aramaktadır. Elite World Istanbul Florya Hotel, havuz kullanımıyla ilgili bazı kural ve uyarılara sahip olabilir, havuz saatleri gibi detaylar hakkında bilgi edinmek için resepsiyona danışmayı unutma.

  • Otelin önünden 16,0 km uzaklıkta bulunan İstanbul, Elite World Istanbul Florya Hotel tesisine en yakın şehir merkezidir. Burada bölgenin popüler merkezlerinden Galata Kulesi bulunmaktadır.

  • Elite World Istanbul Florya Hotel personelinden yardım almak için +90 funduszeue.info numarayı ara.

  • Evet, Elite World Istanbul Florya Hotel otel misafirlerine Wi-Fi erişimi sunmaktadır.

  • Elite World Istanbul Florya Hotel, misafirlerinin erişim sağlayabileceği bir spor salonuna sahiptir. Çoğu otelin spor salonu 24 saat açık değildir, spor salonunun açık olduğu saatleri ve müsaitliğini öğrenmek için resepsiyona danış.

  • , Elite World Istanbul Florya Hotel için standart çıkış saatidir. Konuklar sonrasında giriş yapabilir.

  • Tercih ettiğin oda türüne ve seyahat tarihlerine göre tutar farklılık gösterecektir. Elite World Istanbul Florya Hotel (İstanbul) tesisinde gecelik fiyat ortalama ₺ 'dir fakat ₺  gibi düşük bir fiyata da harika fırsatlar bulabilirsin. Seyahat için fiyatları aşağıdaki formda bulabilirsin.

  • Evet, sunuluyor. Mevcut tüm çamaşır yıkama hizmetleri ile ilgili bilgi edinmek için Elite World Istanbul Florya Hotel (İstanbul) ile iletişime geç. Ütü ve ütü masası gibi ütüleme ekipmanı da mevcuttur.

  • Haziran tarihi itibarıyla İstanbul içindeki oteller için aralarından seçim yapabileceğin operatör mevcuttur.

  • İstanbul içindeki oteller için fiyatlar, günlük olarak yenilenmektedir.


Building design

Reviews

Rating 10 - Excellent. 92 out of reviews" "

10 - Excellent

92

" "10 - Excellent 53%
Rating 8 - Good. 53 out of reviews" "

8 - Good

53

" "8 - Good 31%
Rating 6 - Okay. 18 out of reviews" "

6 - Okay

18

" "6 - Okay 10%
Rating 4 - Poor. 9 out of reviews" "

4 - Poor

9

Rating 2 - Terrible. 1 out of reviews" "

2 - Terrible

1

" "2 - Terrible 1%

/10

Staff & service

/10

Property conditions & facilities

Reviews

10/10 Excellent

Aziz

Jan 22,

Aziz

Stayed 1 night in Jan

Response from Fatma Yalcinkaya Guest Relations Manager on Jan 26,

Dear Guest, Thank you very much for choosing Elite World Grand Sapanca Hotel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaction efforts to the highest level. We very much look forward to welcoming you once again at Elite World Grand Sapanca Hotel in the nearest future. Yours sincerely, Fatma Yalcinkaya Guest Relations Manager

10/10 Excellent

????

Jan 22,

????

Stayed 1 night in Jan

Response from Fatma Yalcinkaya Guest Relations Manager on Mar 10,

Sayın Misafirimiz,Elite World Grand Sapanca Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür funduszeue.infoamanız süresince otelimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok sevindirdi. En yakın gelecekte sizi tekrar otelimizde görebilmeyi çok arzu ederiz. Saygılarımızla,Fatma YalçınkayaMisafir İlişkileri Müdürü

10/10 Excellent

Verified traveler

Jan 7,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified traveler

Stayed 2 nights in Jan

Response from Fatma Yalcinkaya Guest Relations Manager on Jan 15,

Dear Guest,Thank you for choosing Elite World Grand Sapanca Hotel and for taking the time to share the details of your accommodation funduszeue.info are very pleased to know that you were satisfied with the services of our hotel during your stay. Hope to see you again in our hotel in the near funduszeue.infos,Fatma YalcinkayaGuest Relations Manager

6/10 Okay

ALI, DOHA

Dec 22,

10/10 Excellent

adel

Dec 13,

adel

Stayed 2 nights in Dec

Response from Fatma Yalcinkaya Guest Relations Manager on Dec 16,

Dear Guest,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Sapanca Hotel and sharing your valuable comments with funduszeue.info is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive funduszeue.info generally receive positive feedback in the cases you mentioned, but your report will still be forwarded to the relevant funduszeue.info look forward to the opportunity of welcoming you funduszeue.info sincerelyFatma YalcinkayaGuest Relations Manager

10/10 Excellent

TALAAT

Sep 18,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

TALAAT

Stayed 2 nights in Aug

Response from Fatma Yalcinkaya Guest Relations Manager on Mar 10,

Sayın Misafirimiz,Elite World Grand Sapanca Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür funduszeue.infoamanız süresince otelimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok sevindirdi. En yakın gelecekte sizi tekrar otelimizde görebilmeyi çok arzu ederiz. Saygılarımızla,Fatma YalçınkayaMisafir İlişkileri Müdürü

6/10 Okay

Eiman

Sep 2,

Eiman

Stayed 1 night in Aug

Response from Fatma Yalcinkaya Guest Relation Manager on Sep 4,

Dear Guest,Thank you very much for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with funduszeue.info are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest funduszeue.info very much look forward to welcoming you once again at Elite World Sapanca Convention & Wellness Resort in the nearest funduszeue.info sincerely,Fatma YalcinkayaGuest Relation Manager

8/10 Good

Esam, Dhahran

Aug 26,

Esam

Stayed 2 nights in Aug

Response from Fatma Yalcinkaya Guest Relations Manager on Mar 10,

Dear Guest,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Sapanca Hotel and sharing your valuable comments with funduszeue.info is our main priority to provide our guests with services that make their stay with us the most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you funduszeue.info sincerely,

10/10 Excellent

Shady

Traveled with partner, Traveled with family

Aug 15,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place Nice people Nice staff

Shady

Stayed 1 night in Aug

Response from PRMANAGER on Aug 20,

Dear Guest,Thank you for choosing Elite World Sapanca Convention & Wellness Resort and for taking the time to share your thoughts with us regarding your funduszeue.info are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my funduszeue.info look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may funduszeue.info sincerely,Kadir KüçükaydınPublic Relations Manager

10/10 Excellent

ABDULLAH

Aug 14,

ABDULLAH

Stayed 2 nights in Aug

Response from PRMANAGER on Aug 17,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Kersten

Traveled with partner

Aug 9,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kersten

Stayed 1 night in Aug

Response from PRMANAGER on Aug 9,

Dear Guest, Thank you very much for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Elite World Sapanca Convention & Wellness Resort in the nearest future. Yours sincerely, Kadir Küçükaydın Public Relations Manager

4/10 Poor

Fayzeh

Aug 8,

Liked: Cleanliness, staff & service, property conditions & facilities

Fayzeh

Stayed 2 nights in Aug

10/10 Excellent

Aiman Abdelsatar, Doha

Aug 1,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Aiman Abdelsatar

Stayed 3 nights in Jul

10/10 Excellent

esther

Traveled with partner

Jul 25,

Liked: Cleanliness, amenities, property conditions & facilities

Love the spa! Amazing! Best spa ive ever been to

esther

Stayed 2 nights in Jul

Response from PRMANAGER on Jul 25,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback. We look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

8/10 Good

Saleh, Philadelphia

Traveled with family and small children

Jul 23,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Saleh

Stayed 2 nights in Jul

10/10 Excellent

Hany

Traveled with family

Jul 22,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and stuff is very friendly
Hany

Stayed 1 night in Jul

Response from PRMANAGER on Jul 22,

Dear Guest, Thank you for choosing Elite World Sapanca Convention & Wellness Resort and for taking the time to share your thoughts with us regarding your stay. We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues. We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

afraa

Jul 16,

afraa

Stayed 1 night in Jul

Response from PRMANAGER on Jul 17,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback. We look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Yeun Soo

Jun 4,

Yeun Soo

Stayed 1 night in May

Response from PRMANAGER on Jun 6,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Mohamad kenan

Traveled with family

May 25,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super freindly staff amazing nature an funduszeue.infot place for vacation

Mohamad kenan

Stayed 1 night in May

Response from PRMANAGER on Jun 10,

Dear Guest, Thank you for choosing Elite World Sapanca Convention & Wellness Resort and for taking the time to share your thoughts with us regarding your stay. We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues. We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist. Yours sincerely, Kadir Küçükaydın Public Relations Manager

8/10 Good

Enis

Mar 7,

Enis

Stayed 1 night in Mar

Response from PRMANAGER on Mar 9,

Sayın Misafirimiz, Elite World Sapanca Convention & Wellness Resort'u seçtiğiniz ve değerli görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederiz. Değerlendirmenizde bizlere yüksek puan vererek sizlerden olumlu geri bildirim almak bizleri çok mutlu etti. En yakın gelecekte sizi tekrar otelimizde görebilmeyi çok arzu ederiz. Saygılarımızla, Kadir Küçükaydın Halkla İlişkiler Müdürü

2/10 Terrible

William

Nov 2,

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it, looks good but is not worth it.

What a beautiful setting, and that was all that was good. Overpriced for a small room, blood stained curtains and pillow case. Looks like the contractors threw this property together overnight, broken tiles, stained carpet in hallway, grout still smeared on walls, paint dripped and splattered on wood work. There buffet was horrible, impressive to start with but all hot items where cold, sausages, eggplant. Room service was just as bad, never got even the simplest orders right, and my wife speaks Turkish. A couple of staff where attentive, others appeared lost. Not much more to say except , give them a year or two to get there act together . The property needs someone in charge, or someone to train the staff , and have quality checks. I was so impressed by the Executive chef sitting in dining room when so much was wrong in his kitchen. Also was supposed to have a room with a queen bed, ended up with 2 doubles after waiting hours after check in time. BTW thanks for the single cup of tea while we waited, so very genereous.

William

Stayed 2 nights in Oct

Response from PRMANAGER on Nov 5,

Dear Guest, Thank you very much for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. Our rooms are on average m2. It is bigger than the rooms in different hotels. we have rooms with one large bed but they are a bit smaller. The room size given to you is 40m2. And in these rooms, it is possible to combine the beds. I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Salem Almazrouei

Oct 27,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salem Almazrouei

Stayed 2 nights in Oct

Response from PRMANAGER on Oct 27,

Dear Salem Almazrouei, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

8/10 Good

Verified traveler

Oct 11,

Liked: Staff & service, property conditions & facilities, room comfort

Güzel otel, tavsiye edilir

Otel tesis olarak çok güzel. Elite restaurant yemekler başarılı. Çalışanlar genel olarak çok genç ancak her konuda yardımcı olmak için çaba sarfediyor. Oğlen servisinde Grill Restaurant’ta servis, temizlik ve yemek lezzeti konusunda memnun kalamadık. Masa ve masa etrafı temizliğine özen gösterilmeli. Aksam servisinde Kasım Bey’e, Pazarlama müdürü Kadir Bey’e ilgilerinden dolayı ekstra teşekkürler.

Verified traveler

Stayed 1 night in Oct

Response from PRMANAGER on Oct 11,

Sayın Misafirimiz, Elite World Sapanca Convention & Wellness Resort'u tercih ederek, değerli görüşlerinizi paylaştığınız için şahsım, yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim. Otelimizden ve personellerimizden memnun kaldığınızı öğrenmek bizleri çok mutlu etti. Bu güzel sözlerinizi tüm ekip arkadaşlarımız ile de onur duyarak paylaşacağımızı bilmenizi isterim. Yemekler ve özellikle The Grill Ocakbaşı hakkında genelde olumlu yorumlar almaktayız fakat geri bildiriminiz ilgili bölüm sorumluları ile memnuniyetle paylaşılacaktır. Farklı bir ziyaretinizde sizi tekrar otelimizde görmekten ve hizmet vermekten memnuniyet duyacağız. Saygılarımızla, Kadir Küçükaydın Halkla İlişkiler Müdürü

10/10 Excellent

GULSEREN

Sep 19,

GULSEREN

Stayed 1 night in Sep

Response from PRMANAGER on Sep 20,

Sayın Gülseren Hanım, Elite World Sapanca Convention & Wellness Resort'u seçtiğiniz ve değerli görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederiz. Değerlendirmenizde bizlere yüksek puan vererek sizlerden olumlu geri bildirim almak bizleri çok mutlu etti. En yakın gelecekte sizi tekrar otelimizde görebilmeyi çok arzu ederiz. Saygılarımızla, Kadir Küçükaydın Halkla İlişkiler Müdürü

8/10 Good

Muaad

Jul 23,

Muaad

Stayed 3 nights in Jul

10/10 Excellent

Verified traveler

Traveled with family

Jul 23,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified traveler

Stayed 2 nights in Jul

Response from PRMANAGER on Jul 23,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

AHMAD

Traveled with group, Business traveler, Traveled with family

Jul 20,

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

AHMAD

Stayed 1 night in Jul

Response from PRMANAGER on Jul 20,

Dear Ahmad, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

8/10 Good

Verified traveler

Traveled with family and small children

Jun 28,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for families with small children. Slides at the kids pool is amazing for our 6 year old boy, he loved it! Staff is very helpful and friendly. Food is great too! THe only reason I'm not giving 10 is because we had issues with the shower and pillows in our room. Otherwise it's a 10/10 experience.

Verified traveler

Stayed 2 nights in Jun

Response from PRMANAGER on Jun 28,

Dear Guest, Thank you for choosing Elite World Sapanca Convention & Wellness Resort and for taking the time to share your thoughts with us regarding your stay. We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues. Since we do not know your problem with the pillow and shower, we cannot comment on that. However, we have a selection of pillows, you can call the reception for information on your next stay. We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist. Yours sincerely, Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Huthaifa

Traveled with family

Jun 2,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huthaifa

Stayed 2 nights in May

Response from PRMANAGER on Jun 2,

Dear Guest, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back. Yours sincerely, Kadir Küçükaydın Public Relations Manager

4/10 Poor

Verified traveler

Traveled with group

Apr 6,

Disliked: Amenities, property conditions & facilities

Overpriced. Slow service. Fruit juice at breakfast extra money. At dinner, After 1st drink the drinks are extra money. Fast Internet extra money. Free Internet is slow and useless. Room service is slow. They brought water to our room only when we asked for it and it took 1 hour. The service is slow at the grill bar. The heated pool is dirty. The main pool is small. I wouldn’t go there again. Never.

Verified traveler

Stayed 2 nights in Apr

Response from PRMANAGER on Apr 6,

Dear Guest, Thank you very much for choosing Elite World Sapanca Convention & Wellness Resort and sharing your valuable comments with us. I have carefully studied your reviews. First of all, I would like to state that; If you had been to an "all-inclusive" hotel like the hotels in the South region, you were % correct in your complaints. However, you have purchased a Half Board hotel, the services provided here are clearly written on the site you purchased, openly written on our official website and clearly written on the information form given to you when entering the hotel. In other words, according to the concept, only breakfast and dinner are included in the accommodation fee. And yet, unfortunately, I cannot understand your complaint. Everything else is extra and the choice of whether or not to consume extra is yours. We cannot be a genius in this. While no half-board hotel offers soft drinks for dinner, we offer 1 soft drink. While all hotels offer 1 bottle of water per person per day, we offer 2 bottles. Free water distribution is made during the day, has no specific time and will be placed in your room until at the latest. Apart from that, you can get bottled water at any time, for a fee, in your minibar or other parts of the hotel. Fresh fruit juices are chargeable, as in all half-board hotels and even all-inclusive hotels. Squeezed orange juice is paid even in holiday villages where oranges are grown in their gardens in the south. If we give it for free, of course we will not sink, it is not the cost of the orange. Our capacity is people, just imagining that people want squeezed orange juice at the same time will give us the right. I have to form an orange squeezing team of at least 50 people, and even with this staff, we can only squeeze orange juice in 6 hours. In general, we are in a hurry of how we welcome our guests and how we make them happy, instead of how we receive extras from our guests, but if the content of the purchased product is fully understood by our valued guests, it is not possible to be happy that a very large number of our guests leave our Hotel happily and more than once. In the light of this correct information, we would be very happy to welcome you again, we wish you healthy days. Best Regards, Public Relation Manager Kadir Küçükaydın

10/10 Excellent

ABDULLAH

Traveled with family

Feb 16,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABDULLAH

Stayed 2 nights in Feb

Response from PRMANAGER on Feb 17,

Sayın Abdullah Bey, Elite World Sapanca Convention & Wellness Resort'u tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim. Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar otelimizde görebilmek dileğiyle, Kadir Küçükaydın Halkla İlişkiler Müdürü

10/10 Excellent

Ali

Feb 16,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter in Sapanca

Overall had a great stay. Hotel is fairly new in a great location overlooking lake and forest views. Facilities were excellent including state of the art gym, 2 indoor pools and a great Turkish Hamam and sauna/spa facilities. Would definitely come back.

Ali

Stayed 3 nights in Feb

Response from PRMANAGER on Feb 16,

Dear Ali, I would like to thank you on behalf of our management and colleagues for choosing Elite World Sapanca Convention & Wellness Resort and sharing with us your valuable comments. It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. We are, therefore, very happy to hear that you have been satisfied with our innovative SPA services and I will be delighted to share your kind comments with my colleagues. We hope to welcome you back at Elite World Sapanca Convention & Wellness Resort very soon. Yours sincerely, Kadir Küçükaydın Public Relations Manager

4/10 Poor

Verified traveler

Traveled with group

Feb 8,

Disliked: Staff & service, property conditions & facilities

Hayal kırıklığı

3 kisilik odalarda 3. kisiye aynı konfor sağlanacağı söylenmesine rağmen odaya girdiğimizde oda 2 kişilik olarak hazırlanmıştı ve 3. Kişi için koltukta yatması teklif edildi. Uzun uğraşlar sonrası katlanan yataklardan getirdiler ve rahatsızdı. 3 kişilik oda temin edilmedi. Kahvaltı/akşam yemeği vasatın altında kötüydü.Ocakbasi grill restoranın lezzet kalitesi normaldi fakat o da ekstra ücretli. Limonlu soda içinde limon çekirdekleriyle müşteriye sunuluyor. En salaş yerde bile karşılaşmadığımız kadar baştan savma bir hizmet söz konusu. Aşırı ve rahatsız edici bir şekilde kalabalık, asla hiçbir aktivitede yer bulunmuyor. Spa için aynı günde hizmet alamıyorsunuz onceden rez yaptırılması gerekiyor. Outdoor aktiviteleri vs hep ertesi güne yönlendiriyorlar eğer 1 günlüğüne geliyorsanız hiç şansınız yok. Kahvaltı/akşam yemeği için açık alanda yeme opsiyonu yok, kapalı alanda covid riskiyle yemek zorunda bırakılıyorsunuz. Kimse maske ve sosyal mesafe kurallarına uymuyor. Kaç bin kişilik kapasitesi olan otelin bonfire alanında sadece kişinin oturabileceği yer var ve ücret karşılığında içmek istediğiniz sıcak şarabı bile içemiyorsunuz, tükendi deniyor yenisi yapılmıyor. Aldığı parayı haketmeyen bir işletme. Halkla ilişkiler sıfır. Aradığınızda santrale bile ulaşımıyor, sadece hayal kırıklığı.

Verified traveler

Stayed 1 night in Feb

10/10 Excellent

Verified traveler

Traveled with family

Jan 28,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified traveler

Stayed 2 nights in Jan

Response from PRMANAGER on Jan 29,

Sayın Misafirimiz, Elite World Sapanca Convention & Wellness Resort'u tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim. Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar otelimizde görebilmek dileğiyle, Kadir Küçükaydın Halkla İlişkiler Müdürü

10/10 Excellent

Kooshan

Business traveler

Jun 29,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

luxury , clean

Very nice location on top of hill, clean, kind staff specially I should thank funduszeue.info manager of reception for helping us in quarantine time. Big enough swimming pool. Yummy food and luxury hotel. Just the music they played from morning till night, distracted my relaxing time. Very good for walking. Nice view gym.

Part of lobby for winter
Gym
Kooshan

Stayed 2 nights in Jun

Response from Sinem PARS on Jun 30,

Dear Kooshan, We would like to thank you for your kind thoughts. Hope to see you again in our facility. Best regards Reservation Department

8/10 Good

Umut

Feb 18,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at Elite

Nice and comfortable rooms, great spa area and nature.

Umut

Stayed 1 night in Feb

Response from prmanager on Feb 19,

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. First of all, we were delighted to be able to host you in our hotel. We are looking forward to see you again at Elite World Sapanca Convention & Wellness Resort soon. Best Regards Kadir Küçükaydın Public Relations Manager

10/10 Excellent

ABDULLA

Feb 13,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

it was good hotel. and everything was excellent. i want to thank u kadir, sevsen and aylin

ABDULLA

Stayed 2 nights in Feb

Response from prmanager on Feb 13,

Dear Abdulla, We would like to thank you for choosing Elite World Sapanca Convention & Wellness Resort Please be assured that we will consider your comments. We hope that we might have the chance to show you our real service and hospitality as soon as possible . We are looking forward to see you again soon. Best Regards Kadir Küçükaydın Public Relations Manager

10/10 Excellent

Birol

Traveled with family

Feb 10,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location.

The hotel is brand new. Huge and spacious lobby. Our room was spacious, so was the bathroom/restroom. The furniture was modern and comfortable. The bed was very comfortable and large. It was clean. Our room had a balcony and a great view of forest. The hotel is literally in the middle of a forest. Hence a lot of fresh air. The staff was helpful, kind and attentive. The food was great, one of the richest menu I can remember in any hotel I stayed in Turkey or elsewhere in the world. My wife and I had a great night and will definitely come again.

Birol

Stayed 1 night in Feb

nest...

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